HeyUp for Medical & Dental Practices

Manage patient appointments and inquiries with secure, compliant AI phone answering for healthcare providers. HIPAA-compliant solutions with on-premise options for larger groups.

Care First, Admin Never

Medical professionals should focus on patient care, not answering phones. But every missed call could be a patient in need, and administrative tasks pile up while you're in consultations.

Medical staff with patient while phone rings

Core Modules

Healthcare-Focused Communication

HeyUp handles patient communication with the privacy, security, and compliance standards healthcare demands.

Medical Appointments

Smart scheduling for consultations, follow-ups, procedures, and urgent visits. Integrates with your practice management system.

Data Privacy & Compliance

HIPAA-compliant in the US, GDPR-compliant in Europe. End-to-end encryption, audit logs, and secure data handling as standard.

Patient Information

Answer questions about services, insurance, office hours, and procedures while maintaining strict confidentiality protocols.

Call Triage

Intelligently route urgent cases to on-call staff while managing routine inquiries and appointment requests efficiently.

On-Premise for Large Groups

Deploy HeyUp on your own infrastructure for maximum data control. Perfect for hospital groups and large practices with strict compliance requirements.

Integrations

Secure Healthcare Integration

Connect with major healthcare platforms while maintaining the highest security and privacy standards.

EMR/EHR Integration

Securely integrates with Epic, Cerner, Athenahealth, Zocdoc, Kareo, Google Calendar and more healthcare systems.

Standalone Scheduling Available

Use HeyUp's HIPAA-compliant built-in system for medical and dental practices without external platforms.

Practice Configuration

Set up doctors, specialists, nurses, appointment types, and on-call schedules with role-based access control.

Secure Real-Time Sync

All patient data and appointments sync with end-to-end encryption and complete audit trails.

Human + AI

We Don't Replace Your Team, We Support Them

HeyUp handles the repetitive tasks so your team can focus on what they do best: delivering exceptional service. Customers can always reach a human when they need one.

AI Handles the Initial Contact

Answers common questions, takes basic information, and qualifies the call before routing.

Smart Transfer to Humans

Seamlessly transfers calls to your team when human expertise is needed or preferred.

Custom Availability Rules

Define when transfers are available, set business hours, and manage team schedules.

Always Professional

Customers get immediate attention 24/7, with the option to speak with your team during business hours.

Advanced Features

Go beyond basic appointment booking with powerful tools built for professional salons.

Outgoing Calls & Callbacks

Automatically confirm appointments, send reminders, and follow up with clients who left voicemails.

Transfers (Human or Agent)

Route complex requests to the right team member or specialist agent during your defined availability hours.

Calls, SMS & Web Chat

Handle customer communications across phone, text messages, and your website with a unified AI assistant.

API & MCP

Integrate with your custom systems, POS, or specialized salon management software.

Dashboard & Monitoring

Track call volumes, booking rates, common questions, and customer satisfaction in real-time.

On-Premise Option

For salons with specific data requirements, deploy HeyUp on your own infrastructure.

For every business

Built for businesses that receive frequent calls

If you own a business a phone, HeyUp is for you.

Real Estate Agencies

Capture every lead by answering inquiries, scheduling viewings automatically and calling back prospects.

Medical & Dental Practices

Let patients book appointments, ask questions, and get reminders without tying up your staff.

Hair Salons & Barbers

Never miss an appointment booking. HeyUp handles scheduling while you focus on your clients.

Restaurants & Takeaways

Take reservations and orders 24/7, even during your busiest service hours.

Lawyers & Consultants

Focus on your clients while HeyUp manages your calls and schedules consultations.

Hotels & Hospitality

Provide instant responses to guest inquiries and booking requests at any time of day.

Your business is not here?

HeyUp can probably help you too. Contact us to learn more.

Let HeyUp answer for you.

Stop Missing Calls

Ready to transform your phone experience?

Tell us about your business and we'll show you how HeyUp can help you never miss another customer call.

Never miss a call again. HeyUp answers 100% of your calls, 24/7. AI-powered phone answering that converts calls into customers.

Ready to get started?