HeyUp for Medical & Dental Practices
Manage patient appointments and inquiries with secure, compliant AI phone answering for healthcare providers. HIPAA-compliant solutions with on-premise options for larger groups.
Care First, Admin Never
Medical professionals should focus on patient care, not answering phones. But every missed call could be a patient in need, and administrative tasks pile up while you're in consultations.
Core Modules
Healthcare-Focused Communication
HeyUp handles patient communication with the privacy, security, and compliance standards healthcare demands.
Medical Appointments
Smart scheduling for consultations, follow-ups, procedures, and urgent visits. Integrates with your practice management system.
Data Privacy & Compliance
HIPAA-compliant in the US, GDPR-compliant in Europe. End-to-end encryption, audit logs, and secure data handling as standard.
Patient Information
Answer questions about services, insurance, office hours, and procedures while maintaining strict confidentiality protocols.
Call Triage
Intelligently route urgent cases to on-call staff while managing routine inquiries and appointment requests efficiently.
On-Premise for Large Groups
Deploy HeyUp on your own infrastructure for maximum data control. Perfect for hospital groups and large practices with strict compliance requirements.
Integrations
Secure Healthcare Integration
Connect with major healthcare platforms while maintaining the highest security and privacy standards.
EMR/EHR Integration
Securely integrates with Epic, Cerner, Athenahealth, Zocdoc, Kareo, Google Calendar and more healthcare systems.
Standalone Scheduling Available
Use HeyUp's HIPAA-compliant built-in system for medical and dental practices without external platforms.
Practice Configuration
Set up doctors, specialists, nurses, appointment types, and on-call schedules with role-based access control.
Secure Real-Time Sync
All patient data and appointments sync with end-to-end encryption and complete audit trails.
Human + AI
We Don't Replace Your Team, We Support Them
HeyUp handles the repetitive tasks so your team can focus on what they do best: delivering exceptional service. Customers can always reach a human when they need one.
AI Handles the Initial Contact
Answers common questions, takes basic information, and qualifies the call before routing.
Smart Transfer to Humans
Seamlessly transfers calls to your team when human expertise is needed or preferred.
Custom Availability Rules
Define when transfers are available, set business hours, and manage team schedules.
Always Professional
Customers get immediate attention 24/7, with the option to speak with your team during business hours.
Advanced Features
Go beyond basic appointment booking with powerful tools built for professional salons.
Outgoing Calls & Callbacks
Automatically confirm appointments, send reminders, and follow up with clients who left voicemails.
Transfers (Human or Agent)
Route complex requests to the right team member or specialist agent during your defined availability hours.
Calls, SMS & Web Chat
Handle customer communications across phone, text messages, and your website with a unified AI assistant.
API & MCP
Integrate with your custom systems, POS, or specialized salon management software.
Dashboard & Monitoring
Track call volumes, booking rates, common questions, and customer satisfaction in real-time.
On-Premise Option
For salons with specific data requirements, deploy HeyUp on your own infrastructure.
For every business
Built for businesses that receive frequent calls
If you own a business a phone, HeyUp is for you.
Real Estate Agencies
Capture every lead by answering inquiries, scheduling viewings automatically and calling back prospects.
Learn moreMedical & Dental Practices
Let patients book appointments, ask questions, and get reminders without tying up your staff.
Learn moreHair Salons & Barbers
Never miss an appointment booking. HeyUp handles scheduling while you focus on your clients.
Learn moreRestaurants & Takeaways
Take reservations and orders 24/7, even during your busiest service hours.
Learn moreLawyers & Consultants
Focus on your clients while HeyUp manages your calls and schedules consultations.
Learn moreHotels & Hospitality
Provide instant responses to guest inquiries and booking requests at any time of day.
Learn more
Never miss a call again. HeyUp answers 100% of your calls, 24/7. AI-powered phone answering that converts calls into customers.
Ready to get started?
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Modules
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