HeyUp for Hotels & Accommodations
Handle guest inquiries and bookings 24/7 in multiple languages while your staff focuses on exceptional hospitality. Never miss a reservation because the front desk was busy.
24/7 Hospitality, Limited Staff
Hotels never sleep, but your front desk staff needs to. Guests call at all hours—from late-night booking requests to early morning questions. Meanwhile, check-in rushes and guest emergencies leave no time to answer every call.
Core Modules
Always-On Guest Services
HeyUp provides 24/7 multilingual support for bookings, inquiries, and guest services, seamlessly integrated with your hotel operations.
Room Reservations 24/7
Accept bookings any time of day in multiple languages. Real-time room availability, pricing, and instant confirmations without staff intervention.
Multilingual Support
Serve international guests in their language. Automatic language detection and fluent responses in English, French, Spanish, German, and more.
Hotel Information Hub
Answer all guest questions about amenities, services, local attractions, policies, and facilities instantly from your knowledge base.
Room & Rate Management
Real-time synchronization with your PMS for room availability, pricing tiers, special offers, and booking restrictions.
Virtual Concierge
Handle guest requests during their stay—restaurant reservations, spa bookings, room service, wake-up calls, and local recommendations.
Integrations
Works With Your Hotel Tech
Integrate with leading hospitality platforms or use HeyUp's standalone booking system for independent properties.
PMS Integration
Seamlessly integrates with Opera PMS, Cloudbeds, Mews, Guesty, Booking.com, Google Calendar and more hospitality systems.
Standalone Solution Available
Use HeyUp's built-in reservation system for hotels and accommodations without external PMS platforms.
Hotel Configuration
Set up room types, rate plans, staff schedules, department routing, and multilingual support.
Real-Time Sync
Room availability, rates, and guest data sync instantly across all channels and systems.
Human + AI
We Don't Replace Your Team, We Support Them
HeyUp handles the repetitive tasks so your team can focus on what they do best: delivering exceptional service. Customers can always reach a human when they need one.
AI Handles the Initial Contact
Answers common questions, takes basic information, and qualifies the call before routing.
Smart Transfer to Humans
Seamlessly transfers calls to your team when human expertise is needed or preferred.
Custom Availability Rules
Define when transfers are available, set business hours, and manage team schedules.
Always Professional
Customers get immediate attention 24/7, with the option to speak with your team during business hours.
Advanced Features
Go beyond basic appointment booking with powerful tools built for professional salons.
Outgoing Calls & Callbacks
Automatically confirm appointments, send reminders, and follow up with clients who left voicemails.
Transfers (Human or Agent)
Route complex requests to the right team member or specialist agent during your defined availability hours.
Calls, SMS & Web Chat
Handle customer communications across phone, text messages, and your website with a unified AI assistant.
API & MCP
Integrate with your custom systems, POS, or specialized salon management software.
Dashboard & Monitoring
Track call volumes, booking rates, common questions, and customer satisfaction in real-time.
On-Premise Option
For salons with specific data requirements, deploy HeyUp on your own infrastructure.
For every business
Built for businesses that receive frequent calls
If you own a business a phone, HeyUp is for you.
Real Estate Agencies
Capture every lead by answering inquiries, scheduling viewings automatically and calling back prospects.
Learn moreMedical & Dental Practices
Let patients book appointments, ask questions, and get reminders without tying up your staff.
Learn moreHair Salons & Barbers
Never miss an appointment booking. HeyUp handles scheduling while you focus on your clients.
Learn moreRestaurants & Takeaways
Take reservations and orders 24/7, even during your busiest service hours.
Learn moreLawyers & Consultants
Focus on your clients while HeyUp manages your calls and schedules consultations.
Learn moreHotels & Hospitality
Provide instant responses to guest inquiries and booking requests at any time of day.
Learn more
Never miss a call again. HeyUp answers 100% of your calls, 24/7. AI-powered phone answering that converts calls into customers.
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Modules
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