For dental practicesFor dental and medical practices
The phone rings during a treatment?
HeyUp answers for your front desk: it books appointments, spots emergencies and puts the calls that matter through to you.
Practices
An agent trained for your practice
Features
Built for a practice's day-to-day
What a front desk does on the phone, without anyone leaving the chair.
Appointments in your calendar
HeyUp checks your availability live and books, moves or cancels during the call, in your calendar.
Emergencies, by your rules
Pain, a broken tooth, swelling: HeyUp asks the questions you set and offers your emergency slots, or puts the call through.
Important calls, for you
A colleague, a lab, a patient who needs to speak to you: the call is put through, or left as a message with a summary.
Hours, access, prices
Everyday questions are answered from your information. HeyUp never gives medical advice.
Fewer missed appointments
An SMS confirmation after the call, then a reminder the day before. The patient can reply to reschedule.
Every patient recognised
On the second call, HeyUp knows who is calling, their practitioner and their last appointments.
Sales calls filtered
Sales calls no longer reach you: HeyUp recognises them and doesn't put them through.
Open when the practice is closed
In the evening, at weekends, over lunch: patients can book at any hour.
How does it work?
Live in 48 to 72 hours
Our team sets HeyUp up with you. There is nothing to install.
We tune your agent with you
Its name, voice, tone and your rules: emergencies, new patients, calls to put through.
It learns your practice
Practitioners, appointment types, lengths, opening hours: connected to your calendar, it gets the answers right. You correct its answers remotely, whenever you like.
You forward your calls
You keep your number and your line. A test number lets you try it first.
Integrations
Connected to your calendar
HeyUp reads your availability and records each appointment where the practice already works: online booking or practice software. No calendar? HeyUp's is included. Yours isn't listed? We'll integrate it.
DoctolibSynced
KeldocSynced
Synced
Synced
Synced
Synced
Google CalendarSynced
Microsoft CalendarSynced
HeyUpSyncedWatch
See HeyUp book an appointment
A call, a slot found, the appointment in the calendar: without anyone leaving the chair.
Security
Your patients' data protected, by design.
GDPR compliant, hosted in Europe, encrypted in transit and at rest. Your practice's data is never shared with another client.
An agent that stays within its role
HeyUp follows your rules and your information. It never gives medical advice, directs life-threatening emergencies to the emergency number, and hands over to the practice rather than improvising.
Our commitments
FAQ
Questions?
What practices ask us most often.
HeyUp speaks like a person: no menu, no "press 1", no silence before the answer. Patients explain what they want in their own words, and HeyUp responds naturally.
You define what counts as an emergency for your practice and the slots kept for it. HeyUp asks the planned questions, offers those slots or puts the call through. In a life-threatening emergency, it directs the patient to the emergency number.
Yes. HeyUp reads your availability and books into your calendar: Doctolib, Maiia, Keldoc, your practice software (Julie, Logos_w, Desmos, Veasy, Orthalis, Weda), Google Calendar, Microsoft Calendar, or the HeyUp calendar if you don't have one. Your software isn't listed? Contact us, we'll integrate it.
No. HeyUp answers from the practical information you give it (hours, access, how to prepare for an appointment) and never gives medical advice. Any question about care is passed to the practice.
No. Your patients keep calling the number they know: you simply forward your line to HeyUp, at all times or only when the front desk is busy.
Allow 48 to 72 hours. From day one, a test number lets you call your agent and check its answers, which you correct remotely. No technical skills needed.
Plans start at €97 excl. VAT per month, with 300 minutes included, unlimited team members and all integrations included.
Your front desk can't take every call?
HeyUp answers every call and only rings the practice when it matters. Leave your number: it calls you back right away, and you hear what your patients will hear.