A new listing goes online, the phone jams. HeyUp picks up.
HeyUp answers, informs callers about your properties, qualifies prospects, books viewings and routes urgent calls to the right person, day and night.
0
missed calls
24/7
availability
~70
languages spoken
Every call lands in the right place, day and night.
Five everyday difficulties of an agency, and what HeyUp does about them.
An urgent call doesn't reach the right person
Urgent call routing
The agent recognises the urgency and transfers the call to the right negotiator or property manager, after briefing them on the situation.
After hours, requests get lost
After-hours messaging & ticketing
Every request becomes a summarised ticket, sorted by the deadline promised and assignable to a colleague. The agent brings the answer back to the customer on their next call.
Prospects to requalify one by one
Automatic questions & qualification
Budget, financing, timeframe, criteria: the answers arrive already structured and scored in a file, with the summary of the call.
The same questions about every property
Detailed information & property search, 24/7
Price, surface, availability, or a search such as “apartments over 50 m² in Strasbourg, between €200,000 and €300,000”: the agent answers at any hour.
Viewings are fixed through endless call-backs
Viewing appointments
The agent offers the negotiator's free slots, books the viewing in their calendar and sends the confirmation by SMS.
Lead Qualification
Forms & templates
Custom forms or templates (real estate, commercial, recruitment), scored in natural language
Natural completion
No robotic question after question answering, form is filled while the conversation happens
Scoring & decision
Scored file with a summary of the call. Automatic accept or decline based on your thresholds
Callback
Accepted customers can be called back to setup an appointment or more
A simple offer, no risk.
To start, check that everything works, then decide.
600 minutes (10 h) of calls a month included, then €0.20 a minute. Unlimited team members and agents, every integration included.
1. Free trial
On a demo number, no commitment: set up the agent and call it to check everything.
2. Money-back guarantee
Once live on your line, you have one month to decide. If not, you are refunded.
Go-live: 1 day to 2 weeks
Depending on the availability of your team and tools. The full go-live needs your physical phone.
Hosted in Europe · GDPR compliant · Call orchestration built by HeyUp
Book a demo at heyup.ai or call us · +33 (0)9 39 03 44 87